Support
FAQs
Q.
When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.
A.
Example: | ||
Displayed correctly | Not displayed correctly (Please look at the circle with black color) | |
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This issue has been resolved on Google Chrome version.72.0.3626.109 (Win/Mac).
Please check your Google Chrome version and update to newer version if necessary.
If it is impossible to update Google Chrome version, please change the profile policy of ColorNavigator 6/7.
This phenomenon may be solved by changing the profile policy of ColorNavigator 6/7.
Process6: |
Uncheck ”Reflect black level in tone curve”. |
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![](https://www.eizoglobal.com/support/db/files/images/ce/ToneCurve_EN.png)
Process3: |
“Preference” - “Extension” |
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Process4: |
Uncheck ”Reflect black level in tone curve”. |
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If you perform validation, check ”Reflect black level in tone curve” and select “Parametric curve” and, go to process 5.
![](https://www.eizoglobal.com/support/db/files/images/ce/Chrome_CN7-3_EN.png)
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